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Privacy Policy

Personal Data Processing Policy Effective Date: April 10, 2026

1. General Provisions

This Personal Data Processing Policy explains how Averon Networks Limited, registered in Hong Kong at 7/F, MW Tower, 111 Bonham Strand, Sheung Wan, Hong Kong, the operator of the Luston AI service (hereinafter — the “Company”, “we”, “us”), collects, uses, stores, and protects your personal data when using our artificial intelligence service (hereinafter — the “Service”). We strive for maximum transparency and protection of your data. By using the Service, you agree to the terms of this Policy.

2. What Data We Collect

We may collect the following categories of personal data:

  • Account data: username, email address, password.
  • Profile data: avatar, gender, date of birth, profile description.
  • Chat content: messages you send to AI characters, conversation history.
  • Images: avatars and other images you upload.
  • Technical data: IP address, device type, browser, operating system, cookies.
  • Payment data: information about completed payments (processed via payment providers).

3. Purposes of Data Processing

We use your data strictly for the following purposes:

  • Providing and maintaining the Service, including AI character responses.
  • Processing payments and managing subscriptions.
  • Ensuring Service security and content moderation.
  • Personalizing your experience.
  • Analyzing Service usage and improving it (in anonymized or aggregated form).
  • Sending important account-related notifications.
  • Complying with legal obligations.
  • Important: We do not use your private chat content to train AI models without your explicit consent.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes of processing or as required by applicable law. Your chat history is stored for the entire duration of your account activity, unless you request its deletion.

5. Data Sharing

We may share your data only in the following cases:

  • With payment providers to process payments.
  • With cloud services and hosting providers to ensure Service operation.
  • When required by law or governmental authorities.
  • We do not sell your personal data or chat content to third parties.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access information about what data we process.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing.
  • Request data portability.
  • To exercise these rights, contact us at: support@luston.ai

7. Age Restrictions

The Service is intended exclusively for users aged 18 and older. We do not knowingly collect personal data from individuals under 18. If such data is identified, we will delete the account and associated data immediately.

8. International Data Transfers

Your personal data may be transferred, stored, and processed in countries outside your country of residence. We take all reasonable measures to ensure adequate data protection in accordance with applicable laws.

9. Data Security

We implement reasonable technical and organizational measures to prevent unauthorized access, loss, alteration, or disclosure of your data.

10. Policy Updates

We may update this Policy from time to time. In case of significant changes, we will notify you appropriately. Continued use of the Service means acceptance of the updated Policy.

11. Contact

For any questions regarding personal data processing, contact us at: support@luston.ai